Last Updated: November 18, 2025

This Privacy Policy applies to all visitors and users of the official website of Xingang Machinery (hereinafter “we,” “us,” or “our”). We highly value the protection of your personal information and strictly comply with the Personal Information Protection Law of the People’s Republic of China (“PIPL”), the Cybersecurity Law of the People’s Republic of China and other applicable laws and regulations, while referring to the General Data Protection Regulation (GDPR) and other international regulations to provide equivalent protection for overseas users.

1. Information We Collect

• Information you actively provide: name, company name, email, telephone, address, country, etc. (via inquiry forms, downloads, subscriptions, etc.).
• Automatically collected information: IP address, browser type, access time, pages viewed, Cookies, etc.

We currently do not collect sensitive personal information (e.g., biometric identification, precise location). If needed in the future, we will obtain your explicit separate consent.

2. How We Use Your Information

To provide inquiry responses, product quotations, shipment, after-sales service, product update notifications (with your consent), website optimization, and legal compliance, etc.

3. Cookies and Similar Technologies

A Cookie consent banner will pop up on your first visit. You may choose “Necessary Cookies only” or “Accept All”. You can withdraw consent at any time via browser settings or the banner.

4. Cross-Border Transfer of Personal Information

Your personal information is stored by default on servers located in China. When it is necessary for business purposes (e.g., sharing inquiry information with overseas agents or exhibition partners) to transfer personal information outside China, we will strictly comply with the PIPL and the Measures for Security Assessment of Outbound Data Transfers, adopt necessary measures such as Standard Contractual Clauses (SCC), and proceed only after obtaining your separate explicit consent.

5. Special Notice for EU Users

If you are located in the European Union, we will provide equivalent protection in accordance with the General Data Protection Regulation (GDPR). You have the rights to access, rectification, erasure, restriction of processing, data portability, and to object to automated decision-making.

6. Storage and Deletion of Information

We retain your personal information only for the minimum period necessary to achieve the collection purposes (default: 3 years for inquiry records, 7 years for contract-related information). Once the purpose is achieved or upon your deletion request, we will immediately delete or anonymize it.

7. Sharing of Information

Except in the following cases, we will not sell or rent your personal information to any third party:

• Sharing with entrusted processors (e.g., logistics, payment institutions, cloud service providers) under strict confidentiality agreements;
• Partners with your separate consent;
• As required by laws and regulations or lawfully requested by competent government authorities.

8. Your Rights

Under the PIPL and GDPR, you have the right to:

• Access, rectify, or delete your personal information
• Withdraw consent
• Opt out of marketing information
• Lodge a complaint

Please email support@xingangmachinery.com to exercise your rights. We will respond within 15 working days.

9. Protection of Minors

This website is not intended for minors under 18 years old.

10. Policy Updates

We may update this policy from time to time. Significant changes will be prominently notified on the website.

11. Contact Us

• Company Name: Nantong Xingang Machinery Equipment Co., Ltd.
• Email: support@xingangmachinery.com
• Address: No.6 Jianshe Road, Matang Town, Rudong County, Nantong City, Jiangsu Province, China